OUR TOP PRIORITY
Fulfilling customers’ high expectations of Trust is our first priority. We meet this challenge by :
- Crafting a superior quality wine barrel that complements a winemaker's specific oak aging requirements.
- Utilizing the latest precision equipment and implementing rigorous quality control standards.
- Requiring our coopers to undergo ongoing training with leading French and American master coopers.
These efforts signify our relentless commitment to superior quality. However, Trust's pursuit of quality does not end at the cooperage door because a superior product demands superior customer service.
Buying a barrel constitutes more than a mere purchase, it marks the beginning of a special relationship between the winemaker and the cooper. Communication and understanding are essential in the cooper-winemaker relationship. The foundation of this relationship is trust. To earn this trust, we pledge to give customer questions or concerns the prompt and personal attention they deserve. Trust barrels will reflect our commitment to your wines and Trust customer service will reflect our commitment to you. Please let us know how we can serve you and feel free to contact us at firstname.lastname@example.org.